CM software also uses internal verification and audit tools to determine compliance with predetermined baselines and regulatory standards. This is typically accomplished by mapping an IT environment (an ongoing process), keeping accurate documentation (for updates, releases, asset inventories, structural modifications) and storing the subsequent data in a configuration management database (CMDB).
The end goal of a CMS is to maximize system performance and serviceability by reducing mistakes and inconsistencies.
Configuration Management SoftwareĬonfiguration management (CM) software - often referred to as a configuration management system (CMS) - helps IT professionals manage the physical and virtual IT environment by monitoring changes made during software development, implementation, and updates. Key Types of IT Software for BusinessesĮnterprises and small businesses looking to improve their technology processes should consider the following types of IT software. On the other hand, task management software, while technically something that could fall into the purview of IT software, does not deal directly with devices or cloud environments. While most software could be considered “IT software”, including project management software, accounting software, and CRM software, this article will focus on enterprise software for device and cloud management.įor example, remote monitoring and management (RMM) software allows IT professionals to access, update, and analyze organizational devices. This could include artificial intelligence, application development, backup and recovery, or network monitoring tools, along with many others.
IT software is a type of platform that makes it easier to secure, manage, or automate business devices and processes.
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